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ACCOUNT ACCESS

Sign In to Your tk100 Account

Your tk100 account holds your wallet balance, transaction history and access to every game room — sign in from any mobile browser and pick up exactly where you left off. We keep the login path short so you are back inside in a few taps.

  • Mobile-ready login
  • Wallet visible on sign-in
  • bKash, Nagad, Rocket linked
  • Support from first screen
WHAT TO EXPECT

How the Sign-In Flow Works

When you open the tk100 login page, you will see two fields: your registered mobile number or email address, and your password. Enter both, then tap the confirm button. If your credentials match the record on file, you land directly on your account home — wallet balance shown, recent activity listed, and the game lobby one tap away. First-time visitors create an account on the registration screen linked from the same page; returning accounts do not need to re-verify identity on every session unless a security flag has been raised. We do not store passwords in readable form, so if you need to reset yours, the recovery route is through the link shown below the login fields. For account queries that the self-service flow cannot resolve, our support team is reachable through the published channels listed on this page. Keep your registered number active — it is the primary route for account recovery and for confirming any wallet-linked payment method such as bKash, Nagad or Rocket.

  • Wallet Access on Login

    Your balance and recent wallet movements appear the moment you sign in. No extra navigation needed to check what came in from your last bKash or Nagad transfer.

  • Account Security Check

    Each session is tied to your registered credentials. If we detect an unusual access pattern, the account prompts an additional step before entry — that instruction appears on-screen.

  • Lobby Navigation After Login

    From your account home you reach the full game lobby, the sportsbook including cricket markets, and your transaction record — all from the bottom navigation bar on mobile.

  • Support Visible from Login

    A support link sits on the login page itself, so if you cannot get in, help is one tap away without needing to already be signed in to find it.

LOCAL PAYMENT METHODS

Wallet Methods Linked to Your Account

Your account wallet connects to the payment methods you set up during or after registration. Deposits and withdrawal requests are processed through the method shown in your account settings. Each method you add is verified once against your registered details — after that, using it from the wallet screen is straightforward. Check your account's payment tab to see which methods are currently active on your profile.

  • bKash

    Link your bKash number in the account wallet tab. Once verified against your registration details, transfers move between your bKash wallet and your tk100 balance through the steps shown in the deposit screen.

  • Nagad

    Nagad is available as a wallet option from the same payment tab. Add the number, confirm the details match your account record, and the route is active for your next deposit or withdrawal request.

  • Rocket

    Rocket wallet linking follows the same verification step as bKash and Nagad. Once your Rocket number is confirmed in the account settings, it appears as a selectable method on the deposit and withdrawal screens.

BEFORE YOU LOG IN

Quick Check Before You Sign In

Running through four quick points before you enter your credentials saves time if something does not match. Most login issues trace back to one of these items — checking them first means you reach the lobby without a detour through account recovery.

  • Correct Domain

    Make sure the address bar shows tk100. Bookmarking the correct domain now prevents confusion later. Do not use a link forwarded from an unknown source — type the address directly or use your saved bookmark.

  • Phone or Email Access

    Your registered mobile number or email address is the login identifier. Check that you have access to whichever one you used at registration, as it is also the recovery route if your password needs to be reset.

  • Password Ready

    Passwords are case-sensitive. If you are unsure of the exact casing or characters, use the reset link on the login page rather than attempting several incorrect entries in a row.

  • Identity Details

    If your account has a pending verification step — shown as a banner on the account home — have the details you submitted at registration to hand. Completing that step unlocks full wallet and withdrawal access.

RECOVER YOUR ACCESS

Getting Back Into a Locked or Forgotten Account

If the login page returns an error after you enter your credentials, the first thing to check is whether the mobile number or email you are using matches the one on the account record. A mismatch there is the most common reason access is blocked. From the login screen, the recovery link takes you to a short form where you enter your registered contact detail. Follow the instructions that appear on that screen — they are generated for your specific account situation and may vary depending on what is on file. Do not share any recovery codes or one-time details with anyone, including anyone claiming to be support staff; our team will never ask for those by message. If the on-screen recovery flow does not resolve the issue, reach our support team through the published live chat or the contact form on the site. Have your registered contact detail ready when you reach out — it speeds up the verification step on our side.

  • Step 1 — Check Your Identifier

    Confirm which mobile number or email address you registered with. Try both if you are unsure — the error message on the login page will indicate whether the identifier is unrecognised or the password is wrong.

  • Step 2 — Use the Recovery Link

    Tap the reset or recovery link shown below the password field. Enter your registered contact detail and follow the on-screen instructions exactly as shown — the steps vary by account type.

  • Step 3 — Set a New Password

    Once identity is confirmed through the recovery screen, you will be prompted to set a new password. Choose one you have not used before and store it somewhere you can retrieve it reliably.

  • Step 4 — Contact Support if Needed

    If the recovery screen does not resolve access, use the live chat or contact form on site. Quote your registered number or email — do not share passwords or one-time codes with the support agent.

ACCOUNT HELP ROUTES

Reach Us When Login Has an Issue

If the self-service login and recovery flow does not resolve your access, we have three published routes you can use from the same device you are trying to log in from. Each route is accessible without being signed in, so you are never blocked from reaching help just because the account is inaccessible.

  • Live Chat

    The live chat widget is visible on the login page and the main site footer. Open it, describe the login issue you are seeing, and an agent will walk through the account steps with you. Have your registered number ready.

  • Contact Form

    The contact form on the support page lets you submit an account query in writing. Include your registered mobile number or email and a brief description of the error you are seeing — the team reviews submissions and follows up to that same contact.

  • Help Centre Articles

    The help centre on site covers common login errors, password reset steps and wallet verification questions. Check there first — many access issues are resolved by following the step shown in the relevant help article.

ACCOUNT CARE SIGNALS

What We Keep Consistent for Your Account

We have built the login and account management flow around a few principles that are visible in the interface: the correct domain is tk100, policy documents are linked from the site footer, and support is reachable from the login page itself without needing to be signed in first. These are not claims — they are things you can check the moment you land on the page.

  • Domain You Can Verify

    The correct address is tk100. Bookmark it after your first login. Any page asking for your credentials that does not show this address exactly in the browser bar should not be trusted — close it and navigate directly.

  • Published Privacy and Terms

    Privacy policy and terms of use are linked in the site footer and accessible without logging in. Read them before creating an account — they cover how your data and wallet details are handled on the platform.

  • Support Before You Are Logged In

    Live chat and the contact form are available from the login page. You do not need to already be inside your account to reach help — that is by design, because access issues happen before you can sign in.

  • Account Access by Eligible Region

    Access to tk100 depends on your local law and eligible region. We do not make guarantees about availability in any specific area — check the terms page for the regions where the service operates.

LOGIN QUESTIONS ANSWERED

Frequently Asked Questions About Signing In

These are the login questions we hear most often from returning accounts. If your question is not here, the help centre on site and the live chat are both reachable without being signed in.

What do I use to log in — my mobile number or email?

Either works, depending on which one you used at registration. The login field accepts both. If you are unsure which you registered with, try the mobile number first, as most accounts in Bangladesh are set up with a local number linked to bKash, Nagad or Rocket.

I entered the correct password but the login page says it is wrong — what should I do?

Passwords are case-sensitive. Check that caps lock is off and that the keyboard is not auto-correcting a character. If it still fails, use the recovery link on the login page to reset the password — that is faster than contacting support for a mismatch error.

How do I reset my tk100 password from my mobile browser?

Open tk100 in your mobile browser, tap the recovery or reset link shown below the password field, enter your registered contact detail and follow the steps shown on screen. The instructions are generated for your account, so follow them as displayed rather than assuming a fixed sequence.

My account shows a verification banner after login — what does that mean?

A verification banner means there is a pending identity or wallet step on your account. The banner itself describes what is needed. Complete the step shown — usually matching your registered details — to unlock full wallet and withdrawal access. If the banner is unclear, live chat can clarify.

Can I stay logged in on my phone between sessions?

The session behaviour depends on your browser settings and whether you tap a sign-out option. On most mobile browsers, a session persists until you manually sign out or clear browser data. We recommend not staying logged in on a shared device for account security.

Is the tk100 login page safe to use on mobile data?

You can open tk100 on mobile data or Wi-Fi. Verify the address in your browser bar before entering credentials. The site works across standard mobile browsers without needing an app download, so your usual browser on any device is sufficient to sign in.