tk100 Privacy Policy: How We Handle Your Information
tk100 collects only the information needed to run your account, process wallet activity through bKash, Nagad or Rocket, and keep your session secure. Access to this platform and its features depends on your local law and eligible regions — this policy explains what we collect, why we collect it, and what choices you have.
Account data handled with care
bKash, Nagad, Rocket wallet context
Your rights clearly set out
Contact route always available
POLICY FOUNDATION
What This Privacy Policy Covers and Why It Exists
When you open an account, browse the lobby or complete a wallet transaction through bKash, Nagad or Rocket, certain information passes through our systems. This policy describes the categories of that information — registration details, device identifiers, session logs and transaction references — and explains the purpose behind collecting each one. We do not sell your personal information to third parties, and we do not share it beyond what is necessary to operate your account or comply with applicable legal obligations in jurisdictions where tk100 is available. The legal basis for processing varies by the type of data involved and the territory you access from; where local law requires a specific basis, we follow it. Data collected through your wallet payment steps — such as a bKash mobile number or a Nagad reference — is used solely to match your deposit or withdrawal record to your account. Rocket transactions follow the same handling rule. Retention periods depend on the nature of the record: active account data is held while your account remains open; transaction logs are kept for the period required by the applicable rules of the region. If you are unsure whether this service is available under your local law, check the eligibility information shown during account registration.
bKash
bKash mobile numbers and transaction references collected at the payment step are matched to your account record only. They are not forwarded to marketing systems or shared with unrelated third parties.
Nagad
Nagad payment references are stored as part of your transaction log for the retention period applicable in your region. You can request a summary of this record through the support route shown in your account.
Rocket
Rocket wallet identifiers follow the same handling rules as other local payment methods. They are used for transaction matching and held only as long as the applicable retention rules require.
POLICY SCOPE DEFINED
Where This Policy Applies and What It Does Not Cover
This policy applies specifically to information processed through your tk100 account and this website. It does not govern the privacy practices of third-party services you may reach from this site. Understanding the boundary clearly helps you know who to contact when a question arises about your data.
Account Access
Information collected when you log in, update your profile or change security settings falls inside this policy. This includes your registered email, device type and session token held during an active login.
Wallet Transactions
Payment references generated when you move funds through bKash, Nagad or Rocket are covered here. We hold these as part of your transaction record and handle them under the rules described in this policy.
Site Content and Lobby Activity
Pages you browse, game categories you open and session duration are logged as usage data. This is used to maintain site performance and is covered by this policy's data-handling rules.
Third-Party Services
External links, payment network infrastructure operated by bKash, Nagad or Rocket, and any external identity services sit outside this policy. Their own published privacy terms govern those interactions.
YOUR ACCOUNT RIGHTS
Practical Steps to Review, Correct or Question Your Data
You have concrete actions available to you under this policy, and none of them require legal expertise to use. Start in the account settings area, where your registered details — name, contact number and linked wallet references — are visible and editable. If something looks incorrect, update it directly there; changes take effect on your next login. For records you cannot edit yourself, such as historical transaction logs or session data, you can request a summary by contacting our support team through the route shown on your account page. We will respond to data queries through the same channel you used to raise them. If you want to understand what categories of data we hold against your profile, put that question to support in plain language and we will describe it clearly. Requests to close your account and remove associated personal data are also handled through support; closure steps and any applicable retention obligations are explained when you submit that request. The options available to you may vary depending on your region and the applicable rules there — we aim to be clear about this when you ask.
Review Your Records
Open your account settings to see the registered details and wallet references currently held. This is the fastest way to confirm what we have on file without contacting support.
Correct Account Details
Editable fields in account settings let you update your contact details directly. For records outside your edit access, submit a correction request through the support contact route.
Raise a Data Question
Use the support route visible on your account page to ask about any data category you are uncertain about. We describe what we hold and why in plain language.
Request Account Closure
Account closure and any associated data removal steps are handled through support. When you submit this request, we explain which records we are required to retain under applicable regional rules.
REACH OUR TEAM
How to Contact Us About This Privacy Policy
If a question about your data or this policy is not answered here, the support routes below are the right place to start. We handle policy queries through the same channels as account and wallet questions — there is no separate form to find.
Account Support Chat
The live chat option appears on your account page once you are signed in. Use it to raise a data question, request a record summary or flag something that looks incorrect.
Email Contact
Send your privacy query to the support email address listed in the contact section of your account dashboard. Include your registered account reference so we can locate your record without delay.
Help Centre
The help centre linked from the account menu covers common policy questions in plain language. If you need a step beyond what is written there, escalate directly through chat or email.
HOW WE HANDLE DATA
Data Handling, Cookies, Retention and Account Security
Understanding how your information is stored and protected helps you make an informed decision about using this platform. Here is how we approach each area in practice.
Cookies and Session Data
We use cookies to keep your session active, remember your login state and measure how pages are used. You can manage cookie preferences through your browser settings; blocking certain cookies may affect how parts of the site function.
Account Security Measures
Passwords are stored in hashed form and are never visible to our staff. If you suspect your account has been accessed without your knowledge, change your password in account settings and contact support immediately through the chat route.
Data Retention Rules
Active account data is held while your account is open. Transaction logs — including bKash, Nagad and Rocket references — are kept for the period required under the rules of your region. We do not retain data beyond that obligation.
Requesting Policy Changes
If this policy is updated in a way that affects how your data is used, we will inform you through your registered contact details before the change takes effect. You can always request the current version through support.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About Your Privacy at tk100
These questions cover what we are asked most often about data handling, account records and your rights. If your question is not here, the support routes listed above are the next step.
What personal information does tk100 collect when I register?
We collect your name, contact details, registered email and the wallet identifiers you provide during payment steps — for example, a bKash or Nagad mobile number. Device type and session data are also logged. Nothing beyond what is needed to operate your account is collected.
Does tk100 share my data with third parties?
We do not sell your data. Sharing is limited to what is necessary to process a transaction — for example, a payment reference passed to bKash, Nagad or Rocket to confirm a transfer — or to comply with a legal obligation applicable in your region.
How can I see what data is held against my account?
Open account settings to review your registered details and linked wallet references directly. For a broader record summary — including transaction logs — contact support through the chat or email route shown on your account page and we will describe what we hold.
Can I ask to have my personal data deleted?
Yes. Submit a deletion or account-closure request through support. We will confirm which records can be removed immediately and which must be kept for the period required under the rules applicable to your region. We explain this clearly when you raise the request.
How long does tk100 keep my transaction records?
Transaction logs — including payment references for bKash, Nagad and Rocket activity — are retained for the period required under the applicable rules of the region you access from. Once that obligation ends, records are removed. You can ask support for the specific period relevant to your account.
What should I do if I think my account data has been accessed without my permission?
Change your password immediately in account settings, then contact support through the live chat route on your account page. Describe what you noticed and we will review the session logs for your account. Do not share your password or wallet credentials with anyone.
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