Live / App
Your tk100 account balance moves through bKash, Nagad and Rocket — the same wallets you already use every day. Every deposit and withdrawal is handled from the banking section of your signed-in account, with the steps and fields shown right there on screen.
When your balance needs a top-up, the deposit counter is the first place to go. Open your signed-in account and look for the banking or wallet section — it surfaces right after you log in. Choose bKash, Nagad or Rocket from the method list shown there. Each option displays the fields relevant to that wallet, so you fill in only what that method needs. Enter the amount that suits you, confirm the transaction on your wallet app, and watch your tk100 balance update.
Log into your account and navigate to the deposit section. The banking counter lists all active methods available for your account.
Select bKash, Nagad or Rocket. The form adjusts to show only the fields that method needs — no extra steps.
Type the amount, then complete the confirmation inside your wallet app. Follow any reference or code shown on the deposit screen.
After the wallet app confirms, return to your tk100 account. The balance shown there reflects a completed deposit once the status updates.
Withdrawals follow a parallel path to deposits, but the order of steps matters. Start by opening the withdrawal section of your account — it sits in the same banking area as deposits. You will see the methods your account supports; pick the wallet you want the funds returned to. bKash, Nagad and Rocket each appear when they are active on your account. Enter the amount you want to withdraw, staying within the limits shown on that screen.
Find the withdrawal tab inside your account banking area. The available payout methods are listed there based on your account status.
Choose bKash, Nagad or Rocket. Only methods already linked or verified on your account will appear as active options.
Type the withdrawal amount. The screen shows the minimum and any limit active at that moment — use those figures, not assumed ones.
If your account prompts an identity or wallet ownership check, complete only the fields displayed. Submit and then track status in your account history.
Account verification is the step that keeps your wallet tied to you alone. When you reach a threshold in your account activity — or when you request your first withdrawal — the account screen may show a verification prompt. What that prompt asks for depends on the fields actually displayed at that moment; we do not publish a fixed document list here because the required fields are determined by your account state.
The verification form shows the fields required for your specific account. Do not assume a document is needed unless the screen requests it.
Upload or enter information directly inside your signed-in account area. Sending documents by external channel is not required unless support specifically instructs it.
After submission, a status label appears in your account. It updates as the check progresses — you do not need to resubmit unless prompted.
The support link inside the verification screen is the fastest route for questions about a specific field. Have your account reference ready when you contact us.
The payment methods shown below are the wallet rails active on the platform for Bangladesh members. Each one connects directly to your tk100 account balance — deposits credit the wallet shown in your account, and withdrawals return funds to the same wallet. Availability may depend on your account status and eligible region. Check the banking section of your signed-in account for the live list of methods active at any given time.
Send and receive funds through your bKash mobile wallet. The deposit and withdrawal counters both support bKash when active on your account.
Use your Nagad wallet to add funds or request a payout. Nagad appears in the method list when it is active for your account region.
Rocket supports both deposits and withdrawals. Select it from the banking counter and follow the fields shown for that wallet.
Bank transfer may appear as an option depending on your account level. Check the banking section to see if it is active on your account.
Every transaction you complete — deposit or withdrawal — generates a record in your tk100 account history. That record carries a reference number, a status label and a timestamp. When you check your bKash, Nagad or Rocket app and see a completed transfer, the reference on that side should correspond to the reference shown in your account history.
Your wallet app generates a transaction reference when a transfer completes. Note it down alongside the reference shown in your tk100 account history — both are needed if you ever need to raise a query.
Pending means the transaction is in progress. Completed means the funds have moved. If a status stays on pending longer than expected, open a support query with the reference number.
Your full transaction log lives inside the account area under transaction history or a similarly labelled tab. It shows each deposit and withdrawal, the method used and the current status.
A wallet app screenshot showing the transfer amount, timestamp and reference is the most useful evidence. Keep it until the account status shows completed and your balance reflects the change.
Account security on tk100 starts before a single transaction is made. The domain you log in through is the one to bookmark — tk100 — and checking the address bar before entering any account details is a habit worth keeping. Wallet ownership verification links your bKash, Nagad or Rocket number to your account alone, which means a payout can only go to a wallet you have confirmed. Identity checks at the account level are designed to protect your balance, not just satisfy a process step.
Always confirm you are on tk100 before logging in. Bookmark the address directly so you are not relying on a link from an unverified source each time you access your account.
Your bKash, Nagad or Rocket number is tied to your account profile during verification. Withdrawals can only reach the wallet confirmed on your account — not any other number.
When the account screen requests identity information, that step exists to protect your balance. Complete only what is shown on screen and use the account portal — not an external channel.
The support link inside your signed-in account is the published route for any transaction concern. Have your account reference and the relevant wallet reference ready when you reach out to us.
The questions below cover the situations our members ask about most when it comes to deposits, withdrawals and account checks. If your question is not here, the support route inside your signed-in account is always available.
bKash, Nagad and Rocket are the active wallet options for Bangladesh members. Open the banking section of your signed-in account to see which methods are live for your account at that moment. Bank transfer may also appear depending on your account level.
After completing the transfer in your wallet app, return to your tk100 account and check the transaction history. A status of completed alongside the correct amount confirms the deposit landed. Keep the wallet app reference until that status appears.
The minimum withdrawal amount is shown on the withdrawal screen at the time you request it. We do not publish a fixed figure here because it can vary by method and account tier. Follow the limit shown on your screen, not a figure from another source.
Pending means the request is being processed. If it remains pending beyond what seems reasonable, open a support query inside your account and provide both your account transaction reference and the wallet reference. That pairing lets us trace the transaction directly.
Your account screen will prompt you if a verification step is required before a withdrawal can proceed. Follow only the fields shown there. If you are unsure what a field is asking for, use the support link on that screen before submitting anything.
Wallet ownership verification links a specific number to your account. If you need to update the wallet number on file, contact support through your signed-in account before requesting a withdrawal — do not attempt to enter a different number without that step.