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These terms set out the rules that apply when you access tk100, use your account wallet, or place activity through our platform. Reading them carefully helps you understand your choices, your obligations, and how we handle your account — especially for transactions made through bKash, Nagad, or Rocket.
By opening or continuing to use your tk100 account, you confirm that you have read, understood, and agreed to these terms. They form the full agreement between you and tk100 for all activity carried out through our platform — including deposits and withdrawals processed via bKash, Nagad, and Rocket. Where your local law or your eligible region places additional requirements on how these terms operate, those legal requirements take precedence. We do not override applicable jurisdiction rules; if any clause in these terms conflicts with a legal obligation in your region, that clause is read down to the extent necessary to comply. These terms may be updated from time to time. When we make a material change, we will publish the revised version on this page. Continuing to use your account after that publication means you accept the updated terms. If you do not agree to a change, you should stop using the platform and contact our support team to discuss your account status. Payment-related conduct — including the use of bKash, Nagad, and Rocket for wallet transactions — is governed by both these terms and the individual transaction conditions shown at the point of deposit or withdrawal in your account. Always check the fields and limits displayed there before confirming a transaction.
Wallet transactions via bKash are subject to both these terms and the limits displayed in your account at the point of deposit or withdrawal.
Nagad transfers follow the same conduct rules. Confirm the amount and account details shown on screen before completing any transaction.
Rocket payments are processed under these terms. Any discrepancy in a Rocket transaction should be reported to support with your transaction reference.
These terms apply to the specific parts of your relationship with tk100 that we can directly govern. Understanding the boundaries helps you know where to go when something falls inside or outside their scope. Account access and wallet transactions are fully inside scope. Third-party services connected to your account — such as your mobile network or wallet provider — operate under their own terms, which we do not control.
Your login credentials, account settings, and activity within the tk100 platform are fully covered by these terms. Any restriction or suspension of access will be handled according to the rules set out here.
Deposits and withdrawals processed through bKash, Nagad, or Rocket fall inside this policy's scope. The amounts, limits, and verification steps shown in your account at the time of transaction are binding.
Game availability, lobby content, and any notices published on tk100 are governed by these terms. We may adjust available content based on your eligible region and applicable local law.
External wallet providers, network operators, and any linked services operate under their own separate terms. tk100 is not responsible for conduct, fees, or restrictions applied by those third parties.
These terms are not just obligations — they also set out what you are entitled to ask of us. You have the right to review your own account activity at any time by opening the transaction history section in your account dashboard. If you believe a record is inaccurate — for example, a wallet transaction via Nagad or Rocket that does not match what you authorised — you can raise a correction request directly through our support channel. We keep account records in line with our data retention rules, and you may ask us at any time to confirm what information we hold. If your account details change, such as the mobile number linked to your bKash wallet, update them through the account settings page and follow the verification steps shown there. Any unresolved question about how these terms apply to your specific account situation can be submitted to our support team, who will review it and respond through the same channel you used to contact us.
Open the transaction history in your account dashboard to see a full log of deposits, withdrawals, and activity. This is the first step for any dispute or query about your account balance.
Update your registered mobile number or wallet details — such as your linked bKash number — through account settings. Follow the verification steps shown on that page to confirm changes.
If a clause in these terms is unclear or you believe a rule has been applied incorrectly to your account, submit a written query to our support team. Include your account reference and the specific transaction or action in question.
Our support team can clarify how these terms apply to your account, guide you through a correction process, or escalate an unresolved issue. Use the contact routes listed in the support section below.
If a question about these terms cannot be answered by reading this page, our support team is the right place to take it. Use the routes below — each one connects you to the same team, so choose whichever you find quickest to access on your device. Always include your account reference when you make contact so we can locate your record without delay.
Open the live chat icon from any page on tk100. It connects you directly to our support team. Describe your terms question and include your account reference for a faster response.
Send a written query to our published support email address. Email is suited to detailed terms questions where you want a written record of the response. We aim to respond through the same thread.
The Help Centre section of our site covers common terms questions, account conduct rules, and wallet transaction guidance for bKash, Nagad, and Rocket. Check there before contacting us directly.
We want you to know exactly how we manage the information and rules that sit behind these terms. The points below cover the four areas we hear the most questions about: data handling, cookies, account security, and how to request a change or raise a concern about how a rule has been applied.
We collect and store account data — including transaction records for bKash, Nagad, and Rocket payments — only as needed to operate your account and meet legal obligations. Retention periods are set by the rules applicable in your eligible region.
Our platform uses cookies to keep your session active and to remember account preferences. You can adjust cookie settings through your browser. Disabling certain cookies may affect how account pages load on your device.
You are responsible for keeping your login credentials and linked wallet details — such as your Rocket or Nagad mobile number — private. If you suspect unauthorised access to your account, contact support immediately using the live chat route.
If you want to request a correction to your account record, or if you believe a clause has been applied in a way that does not match your situation, contact us in writing via email support. We will review and respond with our position.
These questions come up most often when members read through the terms for the first time. If your question is not listed here, the support routes above are the right next step.
Yes. All wallet transactions processed through bKash, Nagad, or Rocket fall inside these terms. The specific amount, limit, and verification details shown in your account at the time of the transaction also apply. Always confirm those fields before completing a payment.
Where these terms conflict with a legal requirement in your jurisdiction or eligible region, local law takes precedence. The conflicting clause is read down to comply. Your access to tk100 depends on the laws and regulations applicable in your location.
When we make a material change, we publish the updated version on this page. The date shown at the top of the terms reflects the most recent revision. Continuing to use your account after an update means you accept the revised terms.
Yes. Send a written request to our support team via email, including your account reference. We will confirm what information we hold and how long we retain it, in line with the rules applicable in your eligible region.
Contact our support team in writing, referencing the specific term and the action or transaction you believe was handled incorrectly. Include your account reference. We will review the case and respond through the same channel with our position.
Third-party services — including your bKash, Nagad, or Rocket wallet provider and your mobile network — operate under their own separate terms. tk100 is not responsible for conduct or restrictions those providers apply. Only the activity within your tk100 account falls inside this policy.